Our Policy | My Kitchen Universe

Satisfaction Guarantees

100% Satisfaction or Your Money Back Guarantee: 14 days to return the product from the date of receipt. Return shipping costs are at the customer's expense.
Customer Service: Support available in French and English, response within 24-48 hours.
Tracked Delivery: Shipped within 3-4 business days with a tracking number.
Secure SSL Payments: Complete protection of your banking data.
Delivery Time: This depends on your country. It can vary between 2 to 4 weeks.

100% Secure Payment

SSL encryption system to secure payments 100% according to standards.

Tracked Delivery

Your order is shipped within 3 to 4 days and is constantly tracked with a number by our team.

Satisfaction Guaranteed or Your Money Back

All our products are guaranteed 100% satisfaction or your money back for 14 days.

Customer Support.

A question? Our customer service team will respond within 2 business days.